Hubspot Phone Integration for Spoke Phone, Sales, and Marketing Cloud

  • Calling
  • SMS
  • Whatsapp
  • Contacts
  • Notes call & Message logging
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Overview

Hubspot Phone Integration for Spoke Phone, Sales, and Marketing Cloud
  • Calling
  • SMS
  • Whatsapp
  • Contacts
  • Notes call & Message logging
Know who's calling before you answer

See real-time customer information from Salesforce as people call

When a call comes in, Spoke Phone dips into your Salesforce data to display the latest up-to-date and relevant customer and lead information, so you are armed before you answer the call.

Make it easier to contact customers

Search and call Salesforce contacts from within the company phone system

Your up-to-date Salesforce contacts are always available in Spoke Phone so no matter where your employees are, or what Salesforce access they have (or don’t have), they can easily search, find and call Salesforce contacts from within Spoke Phone.

Automatically log calls, SMS and WhatsApp messages in Salesforce

Drive productivity and ensure all conversations are captured

Spoke Phone logs all conversations occurring on mobile phones, desk phones, and computers into Salesforce to drive productivity and ensure your Customer 360 view is complete and teams are always kept up to date. Learn how.

Send highly-personalized SMS and WhatsApp messages

Programmatic Messaging API lets you send SMS and WhatsApp from Salesforce workflows

Keep customers connected and informed every step of the way with automated and personalized SMS and WhatsApp messages that appear to be sent manually from the customer’s agent or sales rep.

Use our Salesforce phone integration to get the full picture of who is doing what

Use Salesforce call reporting to see who is making calls and for how long

Calls made on Spoke Phone populate Salesforce’s native call reports and charts. If you are a Salesforce Reports user you can also include call charts and reports on dashboards for sharing within the organization.